GENERAL
This website is provided by Tallum AB. The designations "we," "our," and "us" refer to Tallum AB. These general terms and conditions apply when you, as a customer, purchase from www.tallum.se or www.tallum.com, or by placing an order directly with us.
To place an order, you must be 18 years old. By placing your order, you accept our general terms and conditions and certify that the information you have provided about yourself is valid. You can always contact us at contact@tallum.se if you have any questions.
PRICING AND PAYMENT
Prices for private customers in Sweden and the EU include applicable VAT. For delivery to Great Britain, prices exclude VAT; please see the Great Britain section for import charges payable by the customer. Shipping is added at checkout. For business purchases, including EU purchases with a valid VAT number, please contact us at contact@tallum.se.
RETURNS AND REFUNDS
Right of Withdrawal: We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it: unused, undamaged, and in its original packaging. You’ll also need the receipt or proof of purchase. Unfortunately, we do not accept returns on sale items.
To start a return, you can contact us at contact@tallum.se. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Exchanges: The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded your original payment, minus our shipping costs for the return, within 10 business days. You can always contact us for any return questions at contact@tallum.se.
DELIVERY
Available delivery methods and shipping costs depend on your destination and the products ordered, and are shown at checkout. For business orders or destinations not available at checkout, please contact contact@tallum.se for a quotation.
GREAT BRITAIN — ENGLAND, SCOTLAND AND WALES
Orders require a minimum merchandise value of £150 after discounts, excluding shipping. Delivery to Northern Ireland is not currently available through the webshop.
Prices and shipping charges paid in our webshop do not include customs duties, UK import VAT or carrier clearance fees. The customer is responsible for paying any applicable customs duties, import VAT in the destination country and carrier clearance fees. These are collected separately by the carrier or the relevant authorities in connection with import and delivery.
Stockholm Table and Töreboda Table are available by quotation only for delivery to Great Britain. Please contact contact@tallum.se.
OTHER INTERNATIONAL DESTINATIONS
Import rules, taxes and duties vary by country. For destinations not available at checkout, including the USA and Australia, please contact us for a quotation specifying shipping and the applicable delivery terms.
PICKUP
You can pick up your orders free of charge directly from our warehouse, located just outside Stockholm. We will notify you as soon as your order is ready for pickup. The loading dock is located at the back of the building, at the end of the fenced yard. Entrance is from Slakthusgatan 26.
Tallum AB
Hallvägen 27
SE 121 62 Johanneshov
Sweden
OPENING HOURS, BY APPOINTMENT
Mon. - Fri. 09:00 - 17:00 CET
Sat. - Sun. Closed
SHIPPING COST
The delivery cost for your order is shown at checkout and is also shown in the written order confirmation you receive after your order.
DELIVERY TIME
We strive to handle deliveries as quickly as possible. If the delivery time exceeds what is indicated in the order confirmation, we will notify you as soon as we receive information about the delay. Tallum AB cannot be held responsible for delays caused by third parties that are beyond our control.
UNCOLLECTED SHIPMENTS
Packages must be collected within four days after notification from the carrier. If we cannot deliver the shipment due to the recipient not being available or unable to receive the goods at the specified delivery address, the package will be returned to us, and the order will be canceled. You will be automatically refunded your original payment, minus our shipping and additional return costs.